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How do I order a new card to use in the card-reader?

Debit card

If you use your debit card with your card-reader and you need to order a new debit card please call telephone banking.

Telephone banking
Jersey: 01534 285200 or +44 1534 285200 from outside the UK
Guernsey: 01481 710051 or +44 1481 710051 from outside the UK
Isle of Man: 01624 646464 or +44 1624 646464 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

Digital Banking card

To undertake certain actions on the Digital Banking service you may have been provided with an Digital Banking card to use. This can only be used in your card-reader on the Digital Banking service and cannot be used in shops or for making payments on the internet.

If you need to order a new Digital Banking card please contact our helpdesk.

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