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How do I cancel a standing order?

To cancel a standing order online you will need to give us 2 working days notice.

For example: If a payment is due to leave your account on a Friday, the final opportunity to cancel the standing order is by close of business on Wednesday.

If your payment is due out within the next 2 working days and you wish to cancel the payment, you will need to go into a branch or contact us by 6:00pm on the working day before the payment is due.

To cancel a standing order online

  1. Log in to your Digital Banking service at www.rbsidigital.com
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order then click on the 'Cancel standing order' button
  5. Please select 'Confirm' to complete your request