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How do I order a cheque book or credit book?

To order a cheque book or a credit book online:

  1. Log on to Digital Banking at www.rbsidigital.com
  2. Select 'Payments and transfers' from the main menu
  3. Under the 'Credit/cheque books' section select either 'Order cheque book' or 'Order credit book' as appropriate and follow the on screen instructions

Please note: To order a cheque book or paying-in book online, you must have previously ordered one for that account through telephone banking. If the account you are trying to order a cheque or credit book for is not listed then your cheque/credit book preferences have not been recorded for that account and you will need to call Telephone Banking to place your order (Using the same Security Details as Online Banking).

You can also order a replacement cheque or credit book using Webchat, Mobile Banking (via Secure messaging), in Branch or at one of our ATMs.

Telephone banking
Jersey: 01534 285200 or +44 1534 285200 from outside the UK
Guernsey: 01481 710051 or +44 1481 710051 from outside the UK
Isle of Man: 01624 646464 or +44 1624 646464 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.