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How can I re-instate a direct debit?

We can re-instate a direct debit if it:

  1. Was cancelled in error by the bank, or
  2. Is payable to a RBS International product e.g. a mortgage

The direct debit also must have been cancelled in the last 60 days.

If the above applies to you, please visit us in branch or get in touch via telephone banking where we will be happy to help. If not, please contact the company that receives your payment directly and they will arrange to reinstate the direct debit on your account.

Telephone banking
Jersey: 01534 285200 or +44 1534 285200 from outside the UK
Guernsey: 01481 710051 or +44 1481 710051 from outside the UK
Isle of Man: 01624 646464 or +44 1624 646464 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.