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I do not agree with the charges that I see, what should I do?

To discuss the charges on your account, or any entries in more detail please call telephone banking or visit your local branch.

Telephone banking
Jersey: 01534 285200 or +44 1534 285200 from outside the UK
Guernsey: 01481 710051 or +44 1481 710051 from outside the UK
Isle of Man: 01624 646464 or +44 1624 646464 from outside the UK

Our Telephone Banking service is available Monday to Friday 7am to 7pm, Saturday 8am to 1pm. Calls may be recorded.

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Find your nearest branch using our branch locator (opens in a new window).