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I've forgotten my debit card PIN - what can I do?

You can order a PIN reminder using Digital Banking.

  1. Log in to Digital Banking at www.rbsidigital.com
  2. Select 'Cards' from the main menu
  3. In the 'Manage your debit card' section select 'Get a PIN reminder' from the menu
  4. Add the last 5 digits of your RBS International debit card and your date of birth to the online form
  5. Select 'Submit' and one will be sent to you within 3-5 working days